Frequently Asked Questions

General Questions

What is health and wellness coaching?

Health and wellness coaching is a client-centered approach that helps individuals achieve their personal health goals through lifestyle and behavior adjustments.

Why should I choose a National Board Certified Health and Wellness Coach?

National Board Certified Health and Wellness Coaches (NBCHWC) have met stringent education and training standards and have passed a comprehensive certification exam. This certification ensures that coaches possess the necessary skills and knowledge to effectively guide clients towards lasting health behavior changes. Working with a NBCHWC means you're receiving care from someone committed to professionalism, evidence-based practice, and a client-centered approach, which significantly enhances the likelihood of achieving your health goals.

Can health and wellness coaching be integrated with other professional services?

Absolutely. Health and wellness coaching is designed to complement and enhance the care you may be receiving from other health professionals. As a National Board Certified Health and Wellness Coach, I adhere to high ethical standards that include recognizing when a client might benefit from additional or alternate forms of care. In such cases, I may recommend consulting with specialized professionals, such as psychologists, dietitians, or medical doctors, to ensure a holistic approach to your health. This integration supports your overall well-being and ensures that you receive comprehensive care tailored to all aspects of your health journey.

What can I expect from a coaching session with Lisa C. Williams, a National Board Certified Health and Wellness Coach?

During a session, expect a supportive and engaging environment where you discuss your goals, challenges, and progress. Sessions are tailored to your specific needs, providing you with practical strategies to improve your health.

What outcomes can I expect from engaging with a National Board Certified Health and Wellness Coach?

While individual results can vary, clients often experience significant improvements in their physical and emotional well-being. Common outcomes include better stress management, improved dietary habits, enhanced physical fitness, and greater overall life satisfaction. By setting personalized goals and employing evidence-based strategies, health and wellness coaching helps you make sustainable changes that can lead to lasting health benefits.

About the Services

How do I book a discovery call or coaching session? 

You can book sessions through our online booking calendar, which allows you to select the date and time that best fits your schedule.

What is the difference between a discovery call and a coaching session? 

A discovery call is a free 25-minute session to explore your health goals and learn about our coaching process, while a coaching session is a paid, in-depth 50-minute meeting focusing on detailed strategies and personal guidance.

Policies

What is your cancellation and rescheduling policy?

 All sessions are charged regardless of cancellation notice. If you need to reschedule, you can do so without any additional fees provided you notify us at least 72 hours before your scheduled session. All clients agree to this policy during the booking process.

Do you offer refunds?

We do not offer refunds under any circumstances. This policy is agreed upon by all clients during the service agreement and booking process.

Technical Support

How do I access the health quizzes and wellness assessments?

These tools are available in the client-only section of our website. You will receive access upon booking your first session.

What should I do if I’m having trouble accessing the client portal?

Please contact our support team at info@wellnesreshaped.com, and we will assist you in resolving any technical issues.